Insult your client and then satisfy him – active loyalty is guaranteed
A must-read for anyone involved in the service industry who, however, has yet to hear <span>about this</span> phenomenon. Let’s consider additional SRP – Service Recovery Paradox, that is, the service recovery paradox, which can be a very effective technique, and it can harm your business. The essence, advantages, disadvantages and features of the application of […]
A must-read for anyone involved in the service industry who, however, has yet to hear <span>about this</span> phenomenon. Let’s consider additional SRP – Service Recovery Paradox, that is, the service recovery paradox, which can be a very effective technique, and it can harm your business. The essence, advantages, disadvantages and features of the application of SRP are presented below.
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26.12.20223 min read6 Insult your client and then satisfy him – active loyalty is guaranteed A must-read for anyone involved in the service industry who has yet to hear about this phenomenon. A must-read for anyone involved in the service industry who has yet to hear about this phenomenon.A must-read for anyone involved in the service industry who has yet to hear about this phenomenon.A must-read for anyone involved in […]Read more
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26.12.20222 min read5 Insult your client and then satisfy him – active loyalty is guaranteed A must-read for anyone involved in the service industry who has yet to hear about this phenomenon.Read more -
26.12.20222 min read4 Insult your client and then satisfy him – active loyalty is guaranteed A must-read for anyone involved in the service industry who has yet to hear about this phenomenon.Read more
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